Terms & Conditions

Welcome to Velvib Store. By using our website and placing an order, you agree to the following terms and conditions.

General

• We reserve the right to update or change these terms at any time without prior notice.

• By using this website, you confirm that you are at least 18 years old or using the site under parental supervision.

Products & Pricing

• We try our best to display product colors and details accurately, but actual colors may vary slightly depending on screen settings.

• Prices and product availability may change without notice.

Orders

• We reserve the right to cancel or refuse any order at our discretion.

• If your order is canceled after payment, a full refund will be issued.

Shipping

• Delivery times are estimated and may vary due to courier delays or public holidays.

• Customers are responsible for providing accurate shipping information.

Cash on Delivery (COD)

• COD is available in most cities across Pakistan.

• Fake or prank orders may result in future order restrictions.

Returns & Exchanges

• Products can only be exchanged or returned according to our Return Policy.

• Items must be unused and in original condition.

Intellectual Property

• All content on this website including logos, images, text, and designs belongs to Velvib and may not be copied or used without permission.

Privacy

• Customer information is kept secure and only used for order processing and customer support.

• We do not sell or share your personal information with third parties except trusted delivery partners.

Limitation of Liability

• Velvib is not responsible for indirect damages, delays, or losses caused by third-party courier services or events beyond our control.

Contact Information

For any questions regarding these Terms & Conditions, contact us:

• Email: contact@velvib.com